David Brent (”The Office”) on training
Well, after his much-commented-on stint hosting the Golden Globe Awards last Sunday, Ricky Gervais perhaps is not the best role model I could have chosen for today’s post. Yet, let us hearken back to a...
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The Mistake Bank is back, baby
When I shut down the Mistake Bank Ning site last year, I got several emails from folks lamenting the end of the project. “It’s not over,” I said, “it’s ‘on hiatus,’” as if my band were breaking up. But...
View ArticleAre positive recognition & confronting mistakes in conflict?
From The Mistake Bank: I learned a lot from reading Edward Hallowell’s new book, “Shine: Using Brain Science to Get the Best from Your People,” but I have significant disagreements with this section:...
View ArticleLearning from a bad acquisition leads to success at Best Buy
From The Mistake Bank: There’s a great mistake story at Strategy & Innovation told by Brad Anderson, former CEO at Best Buy. He discusses how they messed up a significant acquisition of mall record...
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Textron Founder Royal Little stumbles by overruling his management
From The Mistake Bank: Royal Little (1896-1989) is one of the inspirations for this site. He was most famous for founding the conglomerate Textron (still going strong in 2011), but his most meaningful...
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The Red Cross owns up to a Twitter mistake
From The Mistake Bank: I’m sure Gail McGovern, the Red Cross CEO, was seeing red when this Tweet stream came out in mid-February. An honest mistake, by all accounts – a young staffer had gotten tripped...
View ArticleSteve Jobs admits Apple mistakes with location data… or does he?
From The Mistake Bank: I read this New York Times article with significant interest: “Jobs Concedes Apple Mistakes.” The article refers to the issue of iPhone users discovering that a large file of...
View ArticleWhat a “broken child” reminds us about life
From The Mistake Bank: There’s an amazing exchange from Fresh Air when Teri Gross interviews Ian Brown, author of “The Boy in the Moon: A Father’s Journey to Understand His Extraordinary Son,” a memoir...
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From “Better Under Pressure,” Jeremy’s Story: Lacking a sense of agency
From The Mistake Bank: Another great story from Better Under Pressure: How Great Leaders Bring Out the Best in Themselves and Others. This one is about “Jeremy,” a high potential executive who was...
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Great leaders must have a powerful sense of agency
I’ve been reading Justin Menkes’ book “Better Under Pressure: How Great Leaders Bring Out the Best in Themselves and Others,” and it’s the best business book I’ve read this year by far. I have to...
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